Jan 21, 2019  
2018-2019 Vol State Catalog 
    
2018-2019 Vol State Catalog
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BUSN 1350 - *Sales and Service


This course is an introduction to the fundamentals of customer service and selling.  Topics include developing and conveying a positive attitude, identifying buying motives and customer needs, developing and delivering a sales presentation, customer approaches, sales strategies, and cultivating repeat business through service.

Prerequisites: Acceptable placement scores or completion of all Learning Support Competencies in Reading and Writing. 
Contact Hours: 45 lecture hours per semester
Vocational/Career Program Designation: *Designated primarily for vocational/career programs
This course may be accepted as transfer credit by some colleges and universities, but that decision is made by the receiving institution. This course is collegiate level work, but it has been developed with a purpose other than being a university parallel course.

Credits: (3)


Click here for the Spring 2019 Class Schedule




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